Dispatch Agent Jobs In China - 2 Job Positions Available

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls,

General Team leader responsibilities: • People management e.g. setting targets, conducting PDP’s and IDP’s for team members • Facilitates information sharing and creates collaborative working environment • Drives competence development in the team • Drives behavior