Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship
Managing or performing Customer Service related CS operations, in an assigned organization (locally or Shared Service). Preparing, reviewing, completing and booking customer orders/revisions to orders, according to valid procedures. Maintaining customer accounts and records of customer
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship