Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
IT运维项目现场主管 Description - 工作职责: A. 服务交付与SLA管控 A1:需要在客户端驻场,负责桌面运维服务的整体交付,确保SLA(服务级别协议)达成率满足合同要求。 A2:负责ITSM工单系统的流转监控,确保事件响应及时。 A3:负责变更管理,评估变更风险,制定回退方案,确保业务连续性。 B. 客户关系与沟通 B1:作为甲方接口人,定期汇报服务数据(周报/月报),维护良好的客情关系。 B2:负责客户投诉的处理与安抚,确保投诉关闭率满足合同要求,提升用户满意度。 B3:参与客户IT例会,承接新的服务需求,识别商机并推动内部立项。 C. 团队管理与赋能 C1:负责工程师团队的日常管理(排班、考勤、备岗),确保现场人力充足。 C2:实施工程师的绩效考核(KPI),执行奖惩机制,激发团队活力。 C3:负责核心人员的保留,制定人才梯队建设计划,控制人员流失率。 D. 资产与合规管理 D1:负责项目IT资产的全生命周期管理(入库、领用、归还、报废),确保账实相符。 D2:严格执行金融数据安全规范,监督工程师操作行为,杜绝数据泄露风险。 D3:负责机房安全巡检,排查安全隐患。 E. 项目经营与成本控制 E1:负责项目预算编制与实际成本的管控。 E2:负责人员编制规划,根据业务量变化动态调整人力,避免人力浪费。 E3:识别项目经营风险,制定应对策略,降低经营损失。 F. 数据运营与持续改进 F1:利用Excel/Power BI等工具分析运维数据(MTTR、FCR、TOP故障),输出分析报告。 F2:推动服务流程优化,引入自动化工具或AI技术,提升运维效率。 F3:建立并维护项目知识库(KB),沉淀故障处理经验,减少重复性问题。 资质需求: 1:全日制大专及以上学历,计算机相关专业,持有PMP/ITIL认证,
Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Rippling, Navan, Qantas,
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the worlds top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network
Location Guangzhou About the Role: If you’re looking for a role with variety, this is it. As a Key Account Manager your main focus will be to drive sales development across a number of clients. You’ll
Job Responsibilities As an Application Developer within Global Financial Markets, you will play a crucial role in designing, developing, and implementing innovative software solutions. Your responsibilities will include: Software Development: Developing, testing, and deploying high-quality, scalable,
Summary of Responsibilities: Site management responsibility for clinical studies according to Fortrea’s Standard Operating Procedures, ICH GCP Guidelines, applicable project plans and Sponsor requirements, including verification of study training records. Conducts site monitoring responsibilities for clinical
JOB PURPOSE: This role is to build, manage commercial relationship with a group of key account hospitals with the aim to develop long-term partnership in order to achieve the company objective by increasing Sanofi strong presence
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to