The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment.
Job Description 1. Lead technical coordination with vendors: specifications, design reviews, FAT/SAT, installation, commissioning, and validation. 主导与供应商的技术对接：规格确认、设计评审、FAT/SAT、安装调试及验证。 2. Provide multi-disciplinary technical support in: 提供多领域技术支持，包括： 2.1 Precision laminating & automated assembly (servo control, fixtures, force systems) 精密贴合与自动化组装（伺服控制、夹具、力控系统）