POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room
HOTEL SUMMARY W Macau - Studio City is part of an integrated resort of Studio City and situated on Cotai Strip, the complex includes a variety of leisure elements such as an outdoor and a newly
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the
JOB SUMMARY Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the
HOTEL SUMMARY W Macau - Studio City is part of an integrated resort of Studio City and situated on Cotai Strip, the complex includes a variety of leisure elements such as an outdoor and a newly