店长CM-伊菲丹-上海久光 上海 全职 渠道类 职位描述 1.业绩统筹:(1)承接区域下达的门店销售目标,拆解BA的个人销售目标,并完成个人业绩指标;(2)监控门店及个人销售进度,确保门店业绩稳定增长。2.团队管理:(1)团队带教:做好BA及SPA美容师带教工作,帮助品牌销售及提升员工绩效;(2)培训:承接并落实向门店员工提供有针对性的培训计划,确保BA的相关技能满足品牌要求;(3)考勤管理:合理安排排班,确保员工有序出勤;(4)绩效考核:按直营店薪酬绩效制度,完成所属区域门店标准岗员工的绩效相关数据提报、对数据真实性、准确性负责;(5)协调团队协作,营造积极团队氛围,解决冲突。3.门店运营:(1)全面负责门店日常管理与现场管理,及时纠正不规范行为,处理现场异常状况,加强管理规范化;(2)负责门店库存管理(包括但不限于货品、试用装、非卖品等)并按要求上报;(3)负责门店设备维护,确保门店正常运营;(4)管辖区域门店内的资产,维护门店高端形象;(5)控制运营成本(水电、物料等),对门店损益负责。4.客户管理:(1)统筹门店会员管理,执行会员体系规则,维护会员权益,提升活跃度与忠诚度;(2)对接BA跟进会员情况,督促BA按规定完成会员跟进,及时处理重大客户投诉,全程跟进处理过程,确保客户满意;(3)定期收集客户反馈,整理后上报区域,提出客户服务优化建议。(4)维护核心商圈关系(如商场物业、商场运营、重点项目负责人)。5.合规与汇报:(1)严格执行品牌各项规定,监督BA合规操作;(2)按规定完成每日/每周/每月汇报,及时上报门店重大问题(3)向上汇报业绩与资源需求;(4)对接商场与消费者,处理投诉与反馈。6.完成上级交办的其他任务。 职位要求 1.大专及以上学历,市场营销/零售管理相关专业优先;2.2年以上零售行业门店管理经验,熟悉会员运营、货品管理流程;3.行业知识:零售行业运营模式、市场动态、消费者行为;4.管理知识:掌握零售数据分析(人货场模型)、团队管理心理学、视觉陈列(VM)标准、基础财务知识;5.运营技能:数据分析(业绩/客流/会员)、流程优化、陈列设计、成本控制;6.团队技能:培训带教、团队协调、绩效考核;7.沟通技能:向上汇报、跨部门协调、客户投诉处理、商场对接;【关于水羊】水羊集团股份有限公司是一家以“研发赋能品牌 ,数字赋能组织”的科技型企业,水羊通过多元肌肤科技,为熬夜肌、年轻肌、压力肌等细分特殊肤质人群持续探索更匹配的肌肤解决方案。2018年2月8日正式登陆A股,股票代码300740,成为“中国互联网消费品品牌第一股”。 旗下拥有御泥坊、大水滴、小迷糊、御、VAA、HPH等多个自有品牌,2018年开创的国际美妆开放平台——水羊国际,还与强生拆分的全球消费品健康业务公司科赴集团达成深度合作,全面承接旗下多品类消费品品牌在中国的电商业务,包括城野医生、露得清、李施德林、大宝等。在水羊,除了获得具有行业竞争性的薪酬回报,更重要的能够获得职场加速成长。公司多年经营沉淀下,形成了一套极具水羊特色的人才成长体系和工作方法论,为匹配的员工提供全方位的个人成长保障,让组织和员工,在“人成事,事成人”中,相互成就,共同成长,实现个人价值的放大。在此,我们期待更多“志同”“道合”的人才加入水羊股份,成就全球十大美妆企业!文化活动:多彩女生节、六一童真节、多金音乐酒会等;能力成长:轮岗机制、双导师带教、体系化培训(7大培训项目、112门课程、98位内训师);职业发展路径:1年2次职级晋升机会、半年一次的岗位螺旋机制、导师成长路径;激励体系:行业竞争力的固定工资、季度奖、多金计划、年终奖、股权激励、分红计划、师徒制计划奖金等;福利保障:灵活考勤、双休、六险一金、法定节假日、年假、地铁接驳车、社团活动、员工食堂、内购福利、下午茶、结婚贺金、家庭节日礼品、六一假等;环境配套:运动场馆、舞蹈室、咖啡厅、母婴室、图书室、SPA馆等;面试流程:HR初试-专业复试-线上测评-综合终试 投递...
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles,
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Job Overview: The Position will oversee the cross-functional execution of Clinical Contracts to ensure consistency and quality while identifying and solving any issues that potentially would delay the negotiation and execution of site contracts. CM acts as
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Key Responsibilities: Work closely with Global, Legal, QC, CM and adidas Taiwan to develop Chinese version of newly released L&H by global Maintain and update aChina L&H manual, working process, master file, library according to China regulation
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SummaryApple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making
SummaryImagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you
SummaryApple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making
SummaryImaging what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. The in-region Engineering Project Manager (EPM) will lead a cross-functional team of skilled
At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles,
Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job Description At Thermo Fisher Scientific, youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every day to