IT运维项目现场主管 Description - 工作职责： A. 服务交付与SLA管控 A1：需要在客户端驻场，负责桌面运维服务的整体交付，确保SLA（服务级别协议）达成率满足合同要求。 A2：负责ITSM工单系统的流转监控，确保事件响应及时。 A3：负责变更管理，评估变更风险，制定回退方案，确保业务连续性。 B. 客户关系与沟通 B1：作为甲方接口人，定期汇报服务数据（周报/月报），维护良好的客情关系。 B2：负责客户投诉的处理与安抚，确保投诉关闭率满足合同要求，提升用户满意度。 B3：参与客户IT例会，承接新的服务需求，识别商机并推动内部立项。 C. 团队管理与赋能 C1：负责工程师团队的日常管理（排班、考勤、备岗），确保现场人力充足。 C2：实施工程师的绩效考核（KPI），执行奖惩机制，激发团队活力。 C3：负责核心人员的保留，制定人才梯队建设计划，控制人员流失率。 D. 资产与合规管理 D1：负责项目IT资产的全生命周期管理（入库、领用、归还、报废），确保账实相符。 D2：严格执行金融数据安全规范，监督工程师操作行为，杜绝数据泄露风险。 D3：负责机房安全巡检，排查安全隐患。 E. 项目经营与成本控制 E1：负责项目预算编制与实际成本的管控。 E2：负责人员编制规划，根据业务量变化动态调整人力，避免人力浪费。 E3：识别项目经营风险，制定应对策略，降低经营损失。 F. 数据运营与持续改进 F1：利用Excel/Power BI等工具分析运维数据（MTTR、FCR、TOP故障），输出分析报告。 F2：推动服务流程优化，引入自动化工具或AI技术，提升运维效率。 F3：建立并维护项目知识库（KB），沉淀故障处理经验，减少重复性问题。 资质需求：
About the Role Join our team as a Data Center Technician in Guangzhou, CN. This is a full-time, on-site position where youll support critical infrastructure at world-class data center facilities. Compensation & Benefits $30,000-37,500/year (USD annual)
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Job Summary The Container Platforms team, which encompasses the following functions, is a pivotal part of delivering on the Technology strategy for the Bank, which comprises: • Kubernetes Container Platforms • OpenShift Container Platforms There is
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to