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Job Description: Process owner for customer quality resolution process, from customer complaint to satisfactory completion of issue resolution, including the achievement of continuous improvement goals (i.e. customer loyalty, defect reduction (satisfy target market), NPI (New Product) supporting, cycle
Scope of Responsibilities/Expectations:The person will learn basic knowledge of quality complaint handling and quality improvement methodology in the semiconductor industry, and will take part in several utility software development projects aiming at improving the way of working
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