基础设施帮助台支持专家 东莞 职能部门类 本科及以上 3-5 年 职位描述 1.技术支持和故障排除 通过电话、电子邮件、聊天或票务系统（例如ServiceNow、Jira）为员工提供及时的一级/二级支持。 诊断和解决与台式机、笔记本电脑、移动设备、打印机、网络连接和企业应用程序相关的问题。 2.基础设施维护 o协助监控和维护服务器、网络设备、VPN和云服务（例如AWS、Azure、Office 365）。 执行例行系统更新、补丁和备份，以确保基础设施的可靠性和安全性。 3.用户帐号管理 o管理Active Directory、AzureAD或其他身份管理系统中的用户帐户、权限和访问权限。 支持入职/离职流程，包括设备配置和访问撤销。 4.文档和知识共享 创建和更新常见问题的技术留档、常见问题解答和知识库文章。 培训最终用户了解IT工具、安全协议和最佳实践。 5.事件升级与协作 o将未解决的问题升级到高级IT团队或外部供应商，并提供详细的留档。 与网络、安全和基础设施团队合作解决系统性问题。 6.合规与安全 o执行IT安全策略，包括防病毒更新、网络钓鱼预防和数据保护措施。 根据公司网络安全标准报告和缓解漏洞。 职位要求 ·教育： 计算机科学、信息技术或相关领域的副学士或学士学位（或同等经验）。 ·经验： 在帮助台或技术支持角色方面有2年以上的经验，最好是在企业环境中。 具有Windows/macOS/LinuxOS、Microsoft 365和远程支持工具（例如TeamViewer、RDP）的实践经验。 o基本了解网络概念（TCP/IP、DNS、DHCPVPN）和基础设施组件（服务器、防火墙、NAS）。 ·技术技能： 熟练解决硬件/软件问题和使用票务系统。 熟悉ITIL框架、PowerShell脚本或MDM解决方案（例如Intune、Jamf）是一个加分项。
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Tier-2 System Engineer (Windows Server Focus) Key Responsibilities: Provide professional system operation and maintenance support services for Enterprise Managed Service clients. Responsible for the deployment, configuration, maintenance, and troubleshooting of Windows Server operating systems (including Failover Clusters) to
SCHOOL OF CONTINUING EDUCATION The School of Continuing Education, one of the seven Faculties/Schools of the University and a major provider of continuing and professional education in Hong Kong, offers a wide range of full-time and
Overview WHO WE ARE: Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore,
Reports to: Quality Manager Department: Elektron Contributions Team Applications are invited for the position of Principal Quality Engineer. This position is to be based in Beijing China and is offered on local terms and conditions. Relocation
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
About ITC Join ITC, a trailblazing force with offices in Shanghai, Singapore, Melbourne and Saigon. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese
Company: Qualcomm China Job Area:Engineering Group, Engineering Group Systems Engineering General Summary: Job Overview Sensors‑based technology enables a wide range of applications, including navigation, gaming, advanced user interfaces, multimedia, and AR/VR experiences. This role offers hands‑on
Company: Qualcomm China Job Area:Engineering Group, Engineering Group Systems Engineering General Summary: Job Overview Sensors-based technology enables a wide range of applications including navigation, gaming, advanced user interfaces, multimedia, and AR/VR experiences. This role offers hands-on
Overview Windows 365 and Azure Virtual Desktop (AVD) have recently been recognized as a leader in the inaugural Gartner Magic Quadrant for Desktop as a Service (DaaS). We are seeing tremendous customer pull from on premise Virtual Desktop
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to
Company Description Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions