JOB SUMMARY Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping
JOB SUMMARY Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and
HOTEL SUMMARY W Macau - Studio City is part of an integrated resort of Studio City and situated on Cotai Strip, the complex includes a variety of leisure elements such as an outdoor and a newly
HOTEL SUMMARY W Macau - Studio City is part of an integrated resort of Studio City and situated on Cotai Strip, the complex includes a variety of leisure elements such as an outdoor and a newly
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
POSITION SUMMARY Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code,
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing
JOB SUMMARY Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room
JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers
JOB SUMMARY Provides support to Managing VP, Commercial, GC. Performs other related tasks as assigned by management & team. Complies with the company policies and procedures. CANDIDATE PROFILE Skills and Competencies • Excellent level of English
职位概述 每日协助前厅部经理管理前厅部职能并监督员工。前厅区包括行李员/门卫、总机和客户服务/前台。指导并与经理和员工合作，执行确保高效入住和退房流程的程序。确保客人和员工的满意度，并最大限度地提高部门的财务业绩。 求职者个人资料 教育和经验要求 • 高中文凭或高中同等学历 (GED)；2 年宾客服务、前台或相关专业领域工作经验。 或者 • 在经认可的大学取得酒店及餐厅管理、酒店管理、工商管理或相关专业的两年制学位；不要求工作经验。 核心工作活动 支持前台团队管理 • 利用人际关系和沟通技巧来引导、影响和鼓励他人；倡导健全的财务/业务决策；表现出诚实/正直；以身作则。 • 鼓励和建立团队成员之间的相互信任、尊重和合作。 • 监督和管理员工。管理所有日常运营。充分了解员工的职位，以便在员工缺勤时履行职责。 • 确保在所有班次表彰员工。 • 建立和维护与员工的开放协作关系。 监督和支持宾客服务及前台目标的进展 • 管理日常运营，确保质量和标准，且每天满足客户的期望。 • 制定具体的目标和计划，以便优先考虑、组织和完成工作。 • 处理投诉，解决纠纷，解决不满和冲突，或与他人进行协商。 • 努力改善服务表现。 • 与前厅部经理协作，持续改进部门服务。 • 就前厅部目标传达清晰一致的信息，以产生预期的成效。
职位概述 作为酒店人力资源支持人员之一，与人力资源员工合作开展人力资源办公室的日常活动，包括监督招聘、总体薪酬和培训与发展。此外，还专注于提供可满足或超越员工需求并促进业务成功的人力资源服务；以及确保遵守所有适用的法律、法规和运作程序。 求职者个人资料 教育和经验要求 • 高中文凭或高中同等学历 (GED)；3 年人力资源、管理运营或相关专业领域工作经验。 或者 • 在经认可的大学取得人力资源、工商管理或相关专业的两年制学位；1 年人力资源、管理运营或相关专业领域工作经验。 核心工作活动 管理招聘和雇用流程 • 根据需要协助面试和聘用具备适当技能的人力资源部团队成员。 • 建立并保持与外部招聘源的联系。 • 根据人力资源标准运作程序参加招聘会，并确保进行外展工作的文件记录。 • 与当地组织（例如酒店协会和同事）联络，为当前或未来的空缺职位发掘候选人。 • 监督/监管候选人身份和甄选流程。 • 向酒店经理提供有关甄选程序的学科知识专长。 • 与供应商合作伙伴合作，确保对相应场所的空缺职位进行了有效的宣传，以吸引多元化的候选人才库。 • 对候选人身份/甄选进行质量控制。 实施和指导员工福利 • 与失业服务提供方合作，应对失业申索；审查服务提供方报告的准确性并纠正错误。 • 编写和审计失业申索活动报告，并分发给酒店管理层。 •
JOB SUMMARY Functions as the leader of the property’s sales department for properties with bookings over 200 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day
JOB SUMMARY The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control. CANDIDATE PROFILE
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing
POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs.
POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs.
JOB SUMMARY Responsible for ensuring reliable recognition of all repeat guests. Informs all departments of the guests arrivals, special needs, requests and personal preferences. Contributes to guest satisfaction and profitability by leading employees in the guest