於客戶服務中心向顧客提供產品資料及服務詳情,並協助完成銷售 解答顧客有關產品查詢、使用指引、保養資料及售後服務相關事宜 處理售後服務交易,包括安排送貨及換貨事宜 透過不同溝通渠道提供專業的銷售及售後支援 協助處理一般行政工作,包括庫存及產品資料更新,以及維持客戶服務中心之整潔 跟進維修查詢、維修進度及相關安排 執行管理層指派的其他工作 中學畢業(香港中學文憑或同等學歷);具專上教育程度者優先考慮 具最少一年銷售及/或客戶服務經驗,具零售經驗者優先考慮 具備基本電腦操作知識(Microsoft Office、系統輸入、中文輸入法) 操流利廣東話;具基本英語及普通話溝通能力 以客為本,具良好溝通技巧、銷售及人際關係技巧 積極主動、有耐性及責任感 每星期最少工作三天,於星期一至星期六輪班工作 Who we are: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest
Assist Store Manager to drive retail sales performance ensuring target KPIs are met Ensure the store assigned is fit for business (cleanliness, lighting, lay out, promotional displays. digital screens, etc.). and are aligned with brand specifications.
Assist Regional Managers to manage local markets in the planning and execution of markets’ annual marketing plans with the aim of building and strengthening the brand profile in APAC & ME. Support Regional Managers in the
Own product lifecycle, from inception, sampling process into product launch, as well as any post launch issue resolution, with the ability to manage across multiple seasons & collections Create and maintain tracking system that allows cross-functional
Own product lifecycle, from inception, sampling process into product launch, as well as any post launch issue resolution, with the ability to manage across multiple seasons & collections Lead and grow development team in asia to
1. Understand the program developing and launch timeline by working closely with PD. 2. Produces and analyzes capacity reports with our demand planner to maximize operational capacities outlined from our suppliers. 3. Continuously follow-up, analyze and