Job Description Summary Leads the execution of Ocean Customer Experience operations within a defined team scope by driving performance management, ensuring high-quality customer issue resolution, and supporting continuous process improvements. Acts as a bridge between strategy and
Leads the execution of Ocean Customer Experience operations within a defined team scope by driving performance management, ensuring high-quality customer issue resolution, and supporting continuous process improvements. Acts as a bridge between strategy and execution to deliver
HUMAN RESOURCES OFFICE Manager (Employee Experience and Engagement) (26270096) We are looking for a passionate people professional to lead employee communications, engagement and experience initiatives that strengthen culture, belonging and staff connection across Hong Kong Baptist University. Supporting
At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Collaborating with cross-functional global and regional teams, you implement brand strategy
Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run
Experience Procurement Expert Professional This role has been designed as Hybrid with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global
Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range
Mission Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise
Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can
Mission Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As
SummaryImagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that
Job Summary Lead the Customer Experience team for assigned key retail accounts, ensuring a consistent and high-quality customer experience while driving value creation across customers supply chains. The role is responsible for understanding customers supply chain priorities, ensuring
产品体验研究员 / Product Experience Researcher（北京/上海） 北京、上海 社招 全职 产品/运营类 职位描述 我们正在寻找一名产品体验研究员，通过科学、系统的用户研究与实验方法，评估真实用户与消费电子产品之间的体验，并将研究结果转化为可执行的产品设计建议。这个岗位不同于传统 QA 或功能测试，更关注人在真实使用中的感知、行为与体验。研究对象包括但不限于硬件佩戴、显示与视觉体验、产品形态、交互方式、配件及日常使用流程等；你将参与产品从概念验证、设计迭代到量产前验证的不同阶段。岗位职责1. 独立负责产品体验相关用户研究，包括研究问题定义、实验设计、用户招募、测试执行、数据分析及研究报告输出；2. 根据不同产品问题选择合适的定性与定量研究方法，包括实验研究、可用性测试、对比测试、访谈、问卷及行为观察等；3. 围绕消费电子及可穿戴产品开展体验评估，包括但不限于：1）佩戴、鼻托、配件及人体适配；2）显示亮度、视觉感知及主观体验；3）产品形态、收纳、携带及日常使用流程；4）交互方案及软硬件整体体验；4. 将用户主观反馈、行为表现及实验数据结合分析，形成明确的研究结论及产品设计建议；5. 与人因团队合作建立可复用的实验方法、评价指标、Benchmark及研究规范，提高产品体验验证的一致性与效率；6. 与产品、设计、研发团队协作，理解产品决策中的关键问题，并通过用户研究为设计取舍提供依据；7. 持续关注消费电子、XR及可穿戴设备相关研究方法与行业实践。 职位要求 1. 本科及以上学历，心理学、实验心理学、人因工程、认知科学、HCI、人体工学、工业设计或相关专业背景；2. 3年以上用户研究、人因研究、产品体验研究或相关工作经验；3. 具备扎实的实验设计能力，能够独立完成从研究问题定义到结果分析的完整研究流程；4. 熟悉定性和定量研究方法，理解实验变量、样本设计、偏差控制及基础统计分析方法；5. 能够从复杂的用户反馈和实验数据中提炼关键结论，而不仅停留在信息汇总层面；6. 具备良好的产品理解能力，能够与产品、设计和工程团队进行有效沟通；7. 对消费电子产品及真实用户体验具有较强敏感度。加分项1. 心理学、实验心理学、人因工程、HCI等相关专业硕士及以上学历；2. 有智能眼镜、XR、头戴设备、可穿戴设备、手机或其他消费硬件研究经验；3. 有人体感知、视觉体验、人体测量、舒适度或可用性相关研究经验；4. 熟悉 R、Python、SPSS、JMP 等数据分析工具；5. 有实验室研究与真实场景用户研究结合的经验；6. 能够将研究结论进一步转化为产品指标、评价标准或设计建议。
Head of content experience operations Shenzhen Full-time Internet / Electronics / Games Responsibilities Key Responsibilities1. Strategy: AI-Native Workflow OrchestrationRedefine the end-to-end content lifecycle (ideation → production → localization → optimization) by embedding AI tools (LLMs, diffusion models,